Shropshire Council welcomes feedback from you. It’s your feedback that helps us to improve the way we do things and learn from where things have gone wrong.
Comments
We want to hear your suggestions and ideas about our services.
Complaints
If you are unhappy with something we have done you can complain. We want to provide a good quality service and if things go wrong we need to know so that we can put them right.
Compliments
Tell us when you think we have done things well.
How to give us feedback
We value your feedback and want to let you know how we will deal with the issue. However, if you choose to remain anonymous we cannot do this. You can give us feedback by phone, e-mail, web, in person, or in writing. Our contact details are on this page.
If you wish to visit us in person, the addresses for our offices can be found by following the link to the Customer Service Points page.
If your feedback is about Adult or Children and Young People’s Social Care, please click on the relevant link on the left hand menu.
Other types of feedback
For some complaints, such as complaints about councillors, landlords or schools and colleges, there are special procedures. If these apply to your complaint we will let you know.