The benefit notification letter tells you:
- when your benefit starts
- how much it is
- how it has been worked out
If there is something you do not understand, you don't agree with or you think is wrong please contact the Benefits Service. We must receive your letter within one month of the date at the top of your benefit notification letter.
Applicable amount
This is the amount of money the government says someone in your circumstances needs to live on. If you get less than this amount, you may qualify for income support (or pension credit (guarantee) if you are a pensioner). This amount is made up from different premiums and personal allowances.
Income disregards
Depending on the type of income or benefits you are getting, some of the money can be ignored when your benefit is worked out. This figure is shown separately as an income disregard.
Excess income
This is the difference between your income and the applicable amount (see above).
Tariff income from capital
This is calculated as follows:-
If you are under 60 years of age, the first £6,000 of your capital will be disregarded. For each £250 (or part of) above this figure, we must add £1 to your weekly income.
If you are over 60 years of age, the first £10,000 of your capital will be disregarded. For each £500 (or part of) above this figure, we must add £1 to your weekly income.
Non dependant deductions
This means we are making a deduction from your benefit because you have another adult living in the property who is not your partner. The deduction can be for different amounts depending on the non-dependant’s circumstances and how much they earn or how much benefit they get.
Appeals
You have the right to ask for your claim to be looked at again. If you disagree with the decision made, you can put this in writing. You must write within one month of the date on the top of your benefit letter.
What if I don’t get enough benefit?
Discretionary housing payments are additional payments made by the council to help people with their rent and council tax. They are separate to housing benefit and council tax benefit, but you must be entitled to either or both of these benefits to be considered.
For more information on discretionary housing payments, follow the relevant link on this page.
If you need more help in understanding your benefit award notification, please contact the Benefits Service where a member of staff will be pleased to help.