
Would you like to make a complaint about any of our services?
We welcome all feedback from customers because it helps to improve the way we do things and to learn from things that have gone wrong.
Please follow the 'Complaints advice' link in the navigation menu on this page for more information.
If this is your first contact with Shropshire Council and it concerns a planning issue in your area, please email planning@shropshire.gov.uk, giving as much detail as possible. This will enable our Planning Team to respond to you direct.
Contact
Customer service
0345 678 9000
Shropshire Council
Customer Care & Involvement (Complaints Team)
Guildhall, Frankwell Quay
Shrewsbury
Shropshire
SY3 8HQ