Family Information Service
Information and advice on all services for children, young people and their families.
Alternatively, email shropshireFIS@shropshire.gov.uk
EHAF (CAF) enquiry line
To find out if there has been an assessment recorded for a child or young person.
Early Help implementation enquiries
Alternatively, you can email EarlyHelp@shropshire.gov.uk
For information and guidance relating to Early Help processes including resources & tools. Please do not call this number if you want to talk about a child. Case consultation is available from the Early Help advisors (number below).
Shropshire Council Customer Service Centre Concerns Line
0345 678 9021
For either consultation with an Early Help advisor who is a senior social worker and /or to make a child protection referral to the Initial Contact Team.
Social Care Out of Hours Duty Team
0345 678 9040
For child and adult protection referrals out of office hours.
Local Authority Designated Officer (LADO)
0345 678 9021
For allegations of abuse made against staff members and anyone working or volunteering with children or young people.
Shrewsbury MAT, Richmond House, Rutland, Harlescott Grange, Shrewsbury,
01743 210 940
Bridgnorth MAT, Westgate, Bridgnorth, WV16 5AA
01746 713 114
Craven Arms MAT, The Gateway, Auction Yard, Craven Arms, SY7 9BW
01588 536 400
Oswestry MAT, The Centre, Oak Street, Oswestry, SY11 1LW
Market Drayton, MAT Raven House, 129 Cheshire Street, Market Drayton,
01630 695 220