Report a pest problem

Introduction

Shropshire Council provides technical advice and practical treatment for a range of nuisance pests. These are rats, mice, bedbugs, fleas, wasps and cluster flies. More information on these pests is available by following the appropriate links found on this page. In addition, the list includes information on other pests the council are unable to treat but which you may find useful.

Residential properties

We provide a free service to all residential properties within the Council’s area for rats and mice and for the treatment of bedbugs. Our team will also make repeat visits to properties as necessary to ensure we have dealt fully with any problem.

We do, however, charge for fleas and the control of wasps and cluster flies. For more information on our charges and reductions, please visit the Pest Control Prices page. The link can be found on this page.

Call us on 0345 678 9000 for advice or to book an appointment for the treatment of your pest problem. The Council’s service standard is to respond to all service requests within 48 hours of your call (weekends excluded).

Commercial properties

We carry out pest control work for commercial properties and charge for these services. We are also able to provide a contract preventative service to visit regularly during the year. Contact us on 0345 678 9000 if you wish to discuss a contract for preventative pest control services.

Alternatively, commercial properties are expected to seek private treatment services to get rid of pests.

Hours of operation
Please note: the council's pest control service is only available Monday to Friday from 9am to 5pm. For out of hours service we recommend that you contact a private contractor.

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