Who do I contact about Environmental Maintenance issues, e.g. problems with: removal of dead animals?
The Customer Service Centre who pass the information to the correct Street Scene team for that area.
Who do I contact about Environmental Maintenance issues, e.g. problems with: fly tipping?
The Customer Service Centre who pass the information to the correct Street Scene area team for that area.
Who cleans the streets?
Shropshire Council’s Environmental Maintenance Service. If you have a problem regarding street cleansing contact the Customer Service Centre who will direct your information to the right area team. Please note that if your street is not yet adopted the responsibility for street cleansing lies with the developer until adoption.
Who empties and repairs the litter bins?
Shropshire Council’s Environmental Maintenance Service. If you have a problem regarding litter bin emptying contact the Customer Service Centre who will direct your information to the right area team.
Who sweeps the roads?
Shropshire Council’s Environmental Maintenance Service. If you have a problem regarding road sweeping contact the Customer Service Centre who will direct your information to the right area team. Please note that if the road is not yet adopted the responsibility for street cleansing lies with the owner until adoption.
Who cuts the grass?
Shropshire Council’s Environmental Maintenance Service. If you have a problem with grass cutting contact the Customer Service Centre who will direct your information to the right area team.
Who will repair the street furniture?
Shropshire Council’s Environmental Maintenance Service. If you have a problem with street furniture contact the Customer Service Centre who will direct your information to the right area team.
Who will check on the life buoys on the riverside?
Shropshire Council’s Environmental Maintenance Service. If you have a problem with life buoys contact the Customer Service Centre who will direct your information to the right area team.
Who will remove fly posting and graffiti off public buildings?
Shropshire Council’s Environmental Maintenance Service. If you have a problem with fly posting and graffiti contact the Customer Service Centre who will direct your information to the right area team.
Who will manage War Memorials / Statues, Cemeteries, maintenance and grave digging and Closed Churchyards?
Shropshire Council’s Environmental Maintenance Service. If you have a problem contact the Customer Service Centre who will direct your information to the right area team.
Who will be enforcing the car parks and on street car parking?
Shropshire Council’s Environmental Maintenance Service. If you have a problem contact the Customer Service Centre who will direct your information to the right area team.
Who will I contact if the street light by my house does not work?
Please contact the Customer Service Centre in the first instance.
Who do I contact about dog fouling on the grass in my road?
Please contact the Customer Service Centre in the first instance.
Who should I phone about dog litter bins?
Please contact the Customer Service Centre in the first instance.
Where do I report a car park problem such as a broken ticket machine?
Please contact the Customer Service Centre in the first instance.
I sponsor additional street cleansing outside my shop. Who will take this payment and provide the service after April 2009?
Shropshire Council’s Environmental Maintenance Service. Please contact the Customer Service Centre in the first instance.
I have seen a district/borough authority's name on a sign, Who should be dealing with this?
We have not changed the badges on all the assets across Shropshire this is being done when they need replacement, however Shropshire Council is responsible and the same teams will look after them, but they will be working for Shropshire Council’s Environmental Maintenance Service. Please contact the Customer Service Centre in the first instance.
I have seen broken glass in the play area who deals with it?
Shropshire Council’s Environmental Maintenance Service. Please contact the Customer Service Centre in the first instance.
Who repairs the pot holes on roads and in car parks?
Shropshire Council’s Environmental Maintenance Service. Please contact the Customer Service Centre in the first instance.
Who is responsible for dealing with mud on the road?
Shropshire Council’s Environmental Maintenance Service. Please contact the Customer Service Centre who will direct your information to the right area team.
I would like to organise a community litter pick, can I borrow equipment from the Council?
Yes, we let voluntary groups and individuals borrow equipment for free and can often arrange removal of the collected bags. For more information on community litter picks and how we can help follow the link to 'the big tidy up' on this page.