Shropshire Council website

This is the website of Shropshire Council

Contact information

E-mail

customer.service@shropshire.gov.uk

Telephone

0345 678 9000

Postal Address

Shropshire Council
Shirehall
Abbey Foregate
Shrewsbury
Shropshire
SY2 6ND

Top tasks

Services

Employment

Homelessness frequently asked questions

What is homelessness and how can I prevent it?

You are homeless if you do not have a home. If you do not have any rights to stay where you are living, having a roof over your head will not stop you from being homeless.

How can I be intentionally homeless?

Your Council may consider you to be intentionally homeless if you have become homeless as a result of something you have deliberately done, or failed to do.

I am being evicted – what do I do?

Getting advice immediately will help you to stay within your property longer. Via a housing/homelessness advisor, you may be able to negotiate with your landlord or access benefits to allow you to stay within the property.

How do I apply as homeless – what will happen?

If a person is homeless or threatened with homelessness and approaches the Council for help it has to provide them with advice and assistance.

What are my rights as a homeless person?

If you are homeless or threatened with eviction, you may have legal rights to stay in or return to your home. Apart from being entitled to help from the Council, you may also be entitled to help from Social Care.

How can my Council help me?

If you do become homeless or are likely to become homeless within 28 days, your Council's legal obligations to you will depend upon your personal circumstances and the reasons why you became homeless.

I’m a traveller – where do I go for help?

Homelessness in the case of travellers may not necessarily occur because of a lack of accommodation. For travellers, lack of somewhere to place their caravan may cause homelessness.

Where do I go for help and advice in Shropshire?

Please visit the Community Directory and use the A-Z search for easy access to contact information for clubs, societies, organisations and community services.

What other regional and national agencies can help me?

Select Useful website links link on this page for further information.

How do I give my point of view on the homelessness service in Shropshire?

Going through the homeless service in Shropshire is a process that we wish to make as painless as possible for anyone who approaches us for help.

Problems can only be solved if we know about them, so please make your voice heard and complete a Customer Satisfaction Questionnaire. These will be issued to you along with your homelessness decision letter and will be supplied with a prepaid envelope to enable you to easily send your opinions back to us.

Contact

Housing Options
0345 678 9005
Shropshire Council
Housing
Shirehall, Abbey Foregate
Shrewsbury
Shropshire
SY2 6ND
Last updated 12 December 2011 Print this page

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