Your Rights as a secure tenant:

• you can live in your home as long as you do what your tenancy agreement says
• you can buy your home at a discount
• you can pass on your home to someone in your family living with you when you die
• you can take in lodgers and sub-let part of your home
• you can get certain urgent repairs done quickly and at no cost to you
• you can carry out improvements to your home
• you can be paid for certain improvements you have made if you move home
• you can help to manage your estate
• you can exchange your property for another one
• you must be consulted on housing management matters
• you must be given information about how your council runs the homes it owns
• you have a right to access personal information that we hold about you on file or computer (a fee may be charged for this service)

Your responsibilities as a secure tenant:

• you must keep to the rules in your tenancy agreement
• you must pay your rent
• you must be a good neighbour and not annoy other tenants

Anti Social behaviour is taken very seriously and may result in the loss of your tenancy.

For further information about council tenants rights and responsibilities, please contact your local housing office:

For tenants living in Bridgnorth:
Landlord Services
Housing Services (Bridgnorth)
Westgate
Bridgnorth
WV16 5AA

Tel: 01746 713208

Opening times:
Monday to Thursday - 8.45am to 5pm
Friday - 8.45am to 4pm

For tenants living in Oswestry:
Landlord Services
Housing Services (Oswestry)
Castle View
Oswestry
SY11 1JR

Tel: 01691 677396

Opening times:
Monday to Thursday - 9am to 5pm
Friday - 9am to 4pm

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