The council delivers the highway maintenance service through five divisional offices around the county.
Contacting us is easy. Just telephone our Customer Services Centre on 0345 678 9006, email customer.service@shropshire.gov.uk, or write to the appropriate local divisional office.
Divisional offices
Where are the divisional offices? - follow the attachment on this page to 'maps-shropshire' and select Highways Maintenance Offices.
Which roads are Shropshire Council roads? - you can view the road maps also attached to this page.
North division - senior highways manager
Oswestry Office
Shropshire Council
Environmental Maintenance
Park Hall Depot
Park Hall
Whittington
Shropshire
SY11 4AH
Wem Office
Shropshire Council
Environmental Maintenance
Edinburgh House
New Street
Wem
Shropshire
SY4 5DB
Central division - senior highways manager
Shrewsbury Office
Shropshire Council
Environmental Maintenance
Longden Road
Shrewsbury
SY3 9EL
South division - senior highways manager
Bridgnorth Office
Shropshire Council
Environmental Maintenance
Stourbridge Road
Bridgnorth
Shropshire
WV15 6AN
Craven Arms Office
Shropshire Council
Environmental Maintenance
16 Stokewood Road
Craven Arms Business Park
Craven Arms
Shropshire
SY7 8NR
For roads maintained by other bodies
Highways Agency
Please telephone 08457 50 40 30 or email ha_info@highways.gsi.gov.uk
Telford & Wrekin Council
Please telephone 01952 384000 or email highways@telford.gov.uk.
Bridges, heavy goods vehicles and highway projects
If you have a query relating to highway bridges, heavy goods vehicles (HGV's)/abnormal loads, major highway projects or highway development control, please use the following contacts.
Street lighting / traffic lights:
Telephone:0345 678 9006
24 Hour telephone number: 08000 286046
Highways bridge section:
Email: bridge.maintenance@shropshire.gov.uk
Telephone: 0345 678 9018
HGV's/abnormal Loads:
Email: bridge.maintenance@shropshire.gov.uk
Highways projects:
Telephone: 0345 678 9018
Email: highways.projects@shropshire.gov.uk
Highways development control:
Telephone: 01743 255494
Email: highways.development@shropshire.gov.uk
Traffic co-ordination team
Email: co-ordination@shropshire.gov.uk
Telephone: 0345 678 9006
Highways Drainage
Contact the Customer Services Centre or follow the link on this page to drainage and flooding.