About our trainers
After working for 14 years in Community Substance Misuse Team within Shropshire, latterly as the team manager, I joined Joint Training in 2016. I qualified as a social workers in 2003 working within the Child Protection service. I later found my passion working within the Substance Misuse Team, I loved working with people and trying to enable them to work towards a life without substances.
This role provides me with an opportunity to share my experience and knowledge with other people. I enjoy meeting new people who are wanting to know more about the world of substance misuse and hope that people go away feeling inspired to make a difference for others.
I hold a Diploma in social work (DIPSW), a BA (Hons) in social studies and a Diploma in addiction studies together with numerous certificates over which have helped me develop my own learning and knowledge.
In my personal life I have four children that keep me pretty busy! As a family we also run a boarding kennels for dogs which is one of my personal passions! Beyond this I find I don’t not have a great deal of spare time!!
I started working with Joint training in 2010 and love meeting new learners every week. I enjoy helping others to see their own potential and supporting individuals to improve confidence in their own practice. It is inherent to me to support individuals whose chosen careers is within the health and social care sector.
I am a qualified Speech and Language therapist. I have enjoyed working with adults on a stroke ward, transgender adult and adults with learning disabilities. I have also worked with children in specialist schools, with hearing impairment and delayed language. I specialise in delivering Dementia Awareness, Stroke Aware, Care Certificate and Management training.
Outside of work, my beautiful son keeps me busy and I love interior design. I hope to continue within Joint Training as long as the learners keep welcoming a Black Country girl into Shropshire!
James Hudson – MAPA® trainer
I joined the Joint Training team in 2015 as a MAPA® (Management of Actual or Potential Aggression) trainer. My passion is to share my skills and knowledge to empower people to positively support people who can go into crisis and become challenging.
I started my careers as a Support Worker with young people with learning disabilities and latterly as a Registered Service Manager and In House Trainer. I enjoyed every minute of supporting some amazing individuals and loved the ever changing nature of the role.
I liked looking at the reasons why people, whose behaviour could challenge inclusion, behave the way they do and then thinking about how we could best support those individuals when they became anxious, frightened and could present a challenge.
I hold the following qualifications relevant to this role L5 Diplomas in Leadership in Health & Social Care and Children and Young People Services, City & Guild Certificate in Training and Education and MAPA Advanced Physical Skills Instructor.
Outside of work I love all things sporty particularly, running, football, cricket, getting out in the countryside and walking. Fortunately this offsets my other passion for food and drink particularly cheese, crisps and beer. Finally I have a big passion for travel and have been fortunate enough to go to some amazing countries and meet some amazing people.
I started working with Joint Training Team in 2004. My specialism within the team is the delivery of Mental Capacity Act, Deprivation of Liberty Safeguards and Autism training.
My working background is within the learning Disability sector in various roles, latterly as Registered Manager of day and residential services for adults with learning disabilities and autism.
I enjoy my job, developing, delivering and supporting learning for all sectors of Social Care and Health provision, individuals who receive services, carers and parents. I believe in empowering people by sharing knowledge in a supportive way that creates reflective practice building on and changing the future of individuals.
I have been involved with many training opportunities and development projects within services on a local basis and nationally. These directly involve the people who use our services, supporting their voices to be heard in meaningful ways. My true passion is that we see everyone as individual with their own strengths and unique abilities. I work closely with experts by experience regularly; “I feel it is important to keep in touch with what really matters to people”.
In hold the following qualifications Diploma in Health & Social Welfare (Open University), Registered Managers Award (Adults) Level 4, Managing the risk of challenging behaviour Level 4 QCF, Certificate of Teaching in Life Long Learning Sector Level 4 QCF
Outside of work I love living in Shropshire and spending time with family and friends. Walking in the countryside gives me relaxation time. I have two rescue greyhounds which are important to my family and definitely spur us to get out and about!
I started working as a MAPA® trainer with Joint Training in 2010. My role has since developed and I now lead the accredited learning programmes, working jointly with Severn Hospice to provide accredited end of life qualifications.
I qualified as a Mental Health Nurse in 2008. I have continued my professional development with qualifications and attending courses in preparing to teach in the lifelong learning sector, developing trainer skills, stroke, acquired brain injury, dementia and end of life. I also deliver courses developed by Parkinson’s UK, Stroke Association, Crisis Prevention Institute, University Hospital of South Manchester and Mental Health First Aid England.
I am a dementia friends champion for the Alzheimer’s Society. I have a passion for working with those who support older people who experience dementia.
I am a Queens Nurse and committed to improving education and care in the community. I enjoy working with others members of the team and working with learners from across the health and social care in Shropshire. I am passionate about training and development and working with learners to achieve the best outcomes for them and the people they support.
Outside of work I like to spend time outside and by the seaside when I can. I like reading and arts and crafts. I love spending time with my family and my dog Gary.
I started my career with Shropshire Council in 2000 in the Human Resource Department, 15 years later in 2015 moved across and joined the Joint Training team specialising in delivering Management Training and Care Certificate.
I thoroughly enjoy meeting new people, helping individuals to improve and enhance their current skills and make positive changes to their service delivery. I enjoy working as a team developing and delivering new training programmes. As a trainer it is so worthwhile when you receive such positive feedback from attendees about how the training has helped them sometimes on a personal as well as a professional level. I really enjoy the variety of this role, no two days are ever the same.
I have numerous qualifications in HR and Management, including CIPD: Certificate in Personnel Practice (CPP), Chartered Institute of Personnel and Development (CIPD) Training and Development Level 3 and level 5 in Leadership & Management.
I have far less hobbies now I have a family but I still manage to get outdoors as much as possible and my children enjoy it too, especially picking winberries and making winberry pies when they are in season at the Stiperstones.
Lauren Short - MAPA® trainer
At the age of 16 I did a placement with college supporting adults with learning disabilities and realised it was something I really enjoyed and wanted to pursue. I went on to work for the NHS in an adult learning disability assessment and treatment service. I also worked within community based learning disability challenging behaviour team, before becoming a MAPA® trainer with Joint Training in 2011 and later the MAPA® Lead.
The best part about my job is facilitating staff to recognise that the people they work with are very similar to themselves. Displaying” violence and aggression” is something we can all do. Hopefully staff leave the training session feeling more confident to support people in the right way- focusing on how they can improve the quality of life of the people they work with, ensuring they work in proactive ways and always thinking about using a least restrictive approach.
I hold the following qualifications relevant to my role MAPA Master Level physical skills instructor, Edexcel L3 Preparing to teach in the lifelong learning sector, L4 Award in the instruction of managing the risk of aggressive and challenging behaviour in the work place, BTEC L4 Positive Behaviour Support.
I enjoy spending time with my family, reading and walking. My dream ambition is to own a sweet shop.
Business Support Officers
Sue Iley, Nicola Jessop, Heather Rowe and Mel Basford (left to right)
The longest serving member of the support team started in 2004 and the latest in 2015. As a team we work with the Learning Development Officers to schedule, co-ordinate, administrate and market our training programme. We are contactable by telephone or email to offer advice and support to our customers. We each have a specific responsibility for certain course categories.