A selection of comments made about Oswestry Urban Mobile Library appear on this page. All suggestions and complaints are carefully considered and action is taken to make improvements where these are possible within physical and budgetary constraints. Do you agree with these views? Is there anything you would like to add? If so, please do tell library staff or comment online.

• An excellent and helpful service. Couldn’t do with out it. Thanks.
• Just need a change of books more often and newer books.What action has been taken We regularly exchange stock with other libraries. Please ask if there is an area of stock you would like to see refreshed.
• Better communication if the van is off the road. What action has been taken The route may be cancelled at short notice due to breakdown, sickness or weather conditions. We maintain a list of contacts to notify for late cancellations. Please ask to be added to our list.
• More newer books. What action has been taken You can order books online to be for collection from the mobile library by visiting the library catalogue at shropshire.gov.uk/library.nsf. You will need a library card and PIN. Please ask for details.

December 2010

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