A selection of comments made about Whitchurch Mobile Library appear on this page.

All suggestions and complaints are carefully considered and action is taken to make improvements where these are possible within physical and budgetary constraints.

Do you agree with these views? Is there anything you would like to add? If so, please do tell library staff or comment online.

Comments

• I really appreciate the facilities of the Library van. Reliable, good choice of books and the request service is excellent. I have always found the Librarian so helpful, friendly and cheerful.
What action has been taken. Although the selection of stock on the Library van is limited because of the nature of the service, stock from all sections of the mobile library is regularly exchanged with other branches. Please let staff know if you would like an area of stock refreshed.
• The mobile library is a lifeline to the community. There is a good range of books, always something to take away. It would be a very bad day if I didn't enjoy a library visit.
• Excellent for my small children to visit and choose their books. I read daily to the children and they read to me.
• Without the mobile service I would be unable to use the Library. I am grateful for it.
What action has been taken. If you know anyone who is confined to their home and is unable to visit a library or a mobile library van, please contact your local library or telephone 01743 210806.
• We hope the mobile library will continue coming to our village. You point me to books I wouldn’t look at myself, and they are very good!
What action has been taken. We value your comments, and what you say will contribute to the review of mobile library provision which is currently under way. There are survey forms available if you would like to complete one. Thank you.

May 2011

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