Shropshire Council website

This is the website of Shropshire Council

Contact information

E-mail

customer.service@shropshire.gov.uk

Telephone

0345 678 9000

Postal Address

Shropshire Council
Shirehall
Abbey Foregate
Shrewsbury
Shropshire
SY2 6ND

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Parking Enforcement

parking restrictions sign

What is parking enforcement?

Under the Traffic Management Act 2004, Shropshire Council is responsible for the enforcement of parking regulations on all highways and off-street car parks owned and regulated by the council.

Enforcement is carried out by uniformed civil enforcement officers from the council’s Shropshire Parking Service, and involves ensuring that vehicles are parked in accordance with parking regulations. The areas where parking regulations apply, and the type of restrictions in force, are indicated by a series of road markings and/or signs such as the one shown on this page. For more information on road markings and signs please follow the link on this page.

Penalty charge notices

Civil enforcement officers issue penalty charge notices (more commonly known as parking tickets) for vehicles parked in contravention of parking regulations. They require payment of a penalty but do not result in a criminal record or points on your licence. To pay your parking penalty or appeal against your parking penalty please follow the links on this page.

Examples of where a penalty charge notice can be issued include:

  • Not displaying your ticket/permit in a pay and display car park
  • Overstaying the time period in a limited time area
  • Parking on yellow lines outside the designated hours
  • Parking in loading bays or during loading bans
  • Not parking within marked bays
  • Parking in a blue badge area without displaying a blue badge

Full details of policies for the enforcement and cancellation of penalty charge notices are attached to this page.

Why enforce?

Parking enforcement benefits all those who live in, work in, or visit Shropshire. It helps to ease traffic congestion in our market towns and reduce the level of dangerous and inconsiderate parking throughout the county.

At the same time, enforcement helps to support local businesses in town and village centres and improves road safety particularly around schools.

Keeping roads clear of illegally parked vehicles means improved safety for all road users and enables delivery vehicles, buses and the emergency services to get to their destinations more speedily.

Civil enforcement officers are the eyes and ears of the council on the street, and can report highway faults such as potholes or faulty street lights, as well as reporting instances of fly-tipping and abandoned or vandalised vehicles.

Customer Charter and Procedures

Details of the enforcement process and our customer commitments are contained in our Customer Charter and Procedures document attached to this page.

For information on best practice and a guide to parking follow the link to Which? Guide to Parking

Contact

Shropshire Parking Service
0345 678 9019
Shropshire Council
Shropshire Parking Service
PO Box 4751,
Shrewsbury
Shropshire
SY1 9GL
Last updated 21 May 2013 Print this page

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