Advice for businesses
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How to obtain advice on business issues
Our aim is to ensure that businesses trade fairly and within the law.
Trading Standards offers advice to all local businesses. If you are in business and need advice relating to that business you can contact us using the details on this page, or alternatively you can call into our office at Shirehall Shrewsbury. Our office is next to the Crown Court.
Our opening hours are:
8.45am to 5pm from Monday to Thursday
8.45am to 4pm on Friday
If you wish to see an officer in person to discuss your query, you may wish to telephone us in advance to arrange an appointment.
Trader Register
The Shropshire, Telford & Wrekin Trader Register has been set up for the benefit of both local consumers and businesses.
As a trader, you sign up to a code of practice which includes offering a commitment to fair and honest trading practices. The register is not an approval scheme, but aims to reassure consumers that traders who have signed up for the scheme, will work closely with Trading Standards. Whilst we cannot recommend your business, consumers are advised to use traders listed with the Trader Register when looking for a home improvement trader to carry out repairs or building work upon their home.
The register is free to join and applying is simple. An application form and the Trader Register Code of Practice are included in the download pack. To join the register, you must demonstrate your commitment to fair and honest trade by agreeing to abide by the Trader Register Code of Practice.
The Trader Register allows local businesses, whether large or small, the opportunity to set themselves apart from so-called “cowboy builders”, helping consumers to find a trader to carry out work on their home.
Trading Standards offer free business advice to all local businesses to support traders in delivering high quality work to consumers. We know that sometimes problems may arise with work between Trader Register members and consumers. If something has gone wrong, we will work with you and the consumer concerned to seek a positive solution to the issue in accordance with our complaints resolution procedure.
Please see the following Trader Register links for details.