How do I obtain retail and manufacturing business advice regarding trading standards matters?
The regional business advice line, 0845 330 3313, but in addition businesses wishing to access local business advice should ring 0345 678 9000 and ask to be referred to the Advice and Compliance Team. The existing service has been enhanced to better integrate advice on Environmental Health matters.
Where do I get Consumer Advice?
Consumer Direct take calls regarding consumer advice on 08454 040506. Their website also offers pre-shopping advise, a link to this page is attached below.
How do I report a business that has cause me a problem?
Consumer Direct take calls regarding complaints about businesses and offer basic advice on 08454 040506. All contacts received by Consumer Direct are linked to relevant local authority Trading Standards services.
Who do I contact about requests for verifications of weights and measures?
Businesses should ring 0345 678 9000 and ask to be referred to the Advice and Compliance Team.
Who will deal with animal health and welfare matters, and licensing queries?
Farmers should ring the Animal Health and Welfare Team on 01743 254131
Where can I get advice on animal feed legislation?
Businesses should ring the Advice and Compliance Team on 01743 254139.
Where can I get advice on primary food hygiene legislation (ie growing cereals, rearing livestock, growing soft fruit or vegetables?)
Farmers should ring the Animal Health and Welfare Team on 01743 254131.
Where can I find out about Petroleum Licensing?
Businesses should ring the Specialist Pollution Team on 01743 254139