Frequently asked questions about Trading Standards
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How do I obtain retail and manufacturing business advice regarding trading standards matters?
The regional business advice line, 0845 330 3313, but in addition from 1 April 2009 businesses wishing to access local business advice should ring 01743 254144. The existing service will be enhanced to better integrate advice on Environmental Health matters. Officers will be located at Shrewsbury, Bridgnorth and Wem.
Where can I find out about consumer advice and complaints about unfair trading practices?
Consumer Direct will continue to take calls regarding consumer advice and complaints about unfair trading practices on 08454 040506. Current arrangements between Consumer Direct and Trading Standards officers will continue.
Who do I contact about requests for verifications of weights and measures?
Businesses should ring 01743 254144.
Who will deal with animal health and welfare matters, and licensing queries?
Farmers should ring the Animal Health and Welfare Team on 01743 254131
Where can I get advice on animal feed legislation?
Businesses should ring the Specialist Team on 01743 254101.
Where can I get advice on primary food hygiene legislation (ie growing cereals, rearing livestock, growing soft fruit or vegetables?.)
Farmers should ring the Animal Health and Welfare Team on 01743 254131.
Where can I find out about Petroleum Licensing?
Businesses should ring the Specialist Team 01743 254101.