Job Reference ER06/10 - Family Information Service Information Assistant – Shrewsbury Fixed Term until March 2011

Job Reference ER07/10 - Family Information Service Information Assistant – Oswestry and North West Shropshire – Permanent

If you would like to apply for both of the above vacancys, you only need to apply once. Please complete and return the preference sheet along with your application form.

Shropshire Family Information Service (FIS) provides free information, advice and assistance to parents and carers of children and young people aged 0-19, or those partner agencies supporting them, on all aspects of family life.

The FIS responds to approx 4500 enquiries per annum via a range of different routes. The FIS achieved the nationally recognised Matrix quality standard for the provision of information and is an Early Adopter of the National Association of Family Information Services Quality Scheme, Families First.

This post is being advertised to ensure countywide coverage of information provision through a full complement of staff and to meet the requirements of the Information Duty of the Childcare Act

These posts will involve providing a professional information service within a defined geographical area, and responding to the information needs of parents, carers and partner agencies. It will be essential to link with Multi-Agency Team members, schools and children’s centre and other appropriate agencies to develop professional relationships and undertake joint working. You will be responsible for promoting and facilitating a timetable of outreach events within the local community and providing information direct to service users. You will also contribute to the ongoing development of the service to continue to meet the needs of service users and to make a difference to the lives of children, young people and families.

You will have experience of working in a multi agency environment and developing close links with partners. You will also have experience of providing information and advice in a variety of formats, directly to service users. We are looking for a confident communicator who has experience of using a variety of methods to ensure effective communication with different audiences.

If you think you have the skills and enthusiasm to succeed in key role within the Family Information Service, then we would like to hear from you.

If, having read the Job Description and Person Specification documents, you would like an informal discussion please contact Kate Bentham on 01743 254339 or email Kate.Bentham@shropshire.gov.uk

For an informal discussion about this vacancy, please contact kate.bentham@shropshire-cc

The person specification and job specification for this vacancy are attached to this page. You can apply for this job by completing the online application form, or by printing and posting the printed form attached to this page.

Alternatively you can request a job pack and application form (please note this is the same information that is on this page) from the Shropshire Recruitment Team on 0345 6789012, email srt.requestjobpack@shropshire.gov.uk.

If you have a specific enquiry about this vacancy please contact the Shropshire Recruitment Team on 0345 6789012, email srt.helpdesk@shropshire.gov.uk.

Please remember to include your postal address when requesting a recruitment pack, as we are currently unable to e-mail the pack to you.

Relationship to any Member of the Council or Senior Officer must be disclosed. Canvassing will disqualify.