Shropshire Family Information Service (FIS) provides free information, advice and assistance to parents and carers of children and young people aged 0-19, or those partner agencies supporting them, on all aspects of family life.

The FIS responds to approx 4500 enquiries per annum via a range of different routes. The FIS achieved the nationally recognised Matrix quality standard for the provision of information and is an Early Adopter of the National Association of Family Information Services Quality Scheme, Families First.

This post is being advertised to ensure countywide coverage of information provision through a full complement of staff and to meet the requirements of the Information Duty of the Childcare Act

Shropshire Family Information is seeking to appoint a Senior Information Assistant to an exciting new post in the team. The role of the Senior Information Assistant will be key to supporting the service in meeting the requirements of the Information Duty of the Childcare Act and ensuring the service continues to meet the information needs of families.

The post holder will be key to developing an FIS presence in the local community, through co-ordinated outreach, which targets parents and carers of children and young people aged 0-19 years and for establishing links with Sure Start Children’s Centres staff and members. The post will also oversee the implementation of a Brokerage Service for parents who are having difficulty in accessing childcare or services. The post holder will line manage a team of FIS Information Assistants based across the county and undertake development project work as required.

The successful candidate will have experience of delivering information to parents, establishing links with partners and working in a multi-agency environment. They will also have experience of project work, developing systems and processes and managing a team. We are looking for a confident communicator.

If you think you have the skills and enthusiasm to succeed in key role within the Family Information Service, then we would like to hear from you.

If, having read the Job Description and Person Specification documents, you would like an informal discussion please contact Kate Bentham on 01743 254339 or email Kate.Bentham@shropshire.gov.uk

For an informal discussion about this vacancy, please contact kate.bentham@shropshire-cc

The person specification and job specification for this vacancy are attached to this page. You can apply for this job by completing the online application form, or by printing and posting the printed form attached to this page.

Alternatively you can request a job pack and application form (please note this is the same information that is on this page) from the Shropshire Recruitment Team on 0345 6789012, email srt.requestjobpack@shropshire.gov.uk.

If you have a specific enquiry about this vacancy please contact the Shropshire Recruitment Team on 0345 6789012, email srt.helpdesk@shropshire.gov.uk.

Please remember to include your postal address when requesting a recruitment pack, as we are currently unable to e-mail the pack to you.

Relationship to any Member of the Council or Senior Officer must be disclosed. Canvassing will disqualify.