Refuse collection services

The majority of residents in Shropshire have alternate weekly collections, using separate wheeled bins for general refuse and garden waste, and boxes for recyclable materials – paper, cans and foil, and glass bottles and jars.

Under alternate weekly collections recyclable items are collected from households one week and general refuse the next week, meaning that waste is still collected every week.

General refuse is any household waste that cannot be recycled or composted.

Your collection day

For information about what waste is collected from your property, and on which day, please check you collection calendar, or call us on 0345 678 9007.

Missed collection?

If your waste hasn't been collected on your usual collection day, please call us on 0345 678 9007 to let us know. When you call you will need to tell us the following: your name; your postcode; the type of waste that hasn't been collected (e.g. garden waste, general refuse, cans, newspapers etc); and the day/date that it should have been collected.

Any questions?

If you have any other questions about your service, please follow the link to the page entitled 'what time is my collection - and other questions', and/or the 'frequently asked questions' page. Alternatively, please contact us.

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