Shropshire Council

Nationality checking service

You can use the Settlement Checking Service and Nationality Document Return Service online via Gov.UK:

The Nationality Checking Service is available via the same website.

New UK visa and citizenship application services

The majority of customers will complete their applications online, then attend one of the 57 UK Visa and Citizenship Application Service Centres, managed by a commercial partner, Sopra Steria. Customers will attend an appointment at a service centre to submit their biometric information (photo and fingerprints) and supporting evidence (including proof of identity). To learn more please take a look at the Gov.UK guidance.

Assisted digital service

UKVI have set up an assisted digital support service that is available to customers who don't have the appropriate access, skills or confidence to complete an online application form. The service aims to ensure that nobody is excluded from making an immigration application due to lack of digital skills or access to a computer. Eligible customers are offered telephone support, or face-to-face support at a library or their home, to help them access and complete the online form. This service doesn't provide immigration advice. Find out more from Gov.UK, or:

  • Phone: 03333 445 675
  • Text message: text the word “VISA” to 07537416944
  • Email: (Please include a phone number you can be contacted on if possible).