Community protection What can the council do?

If a blockage or defect occurs in a private drain or sewer, and speaking to the person causing the issue hasn't resolved the problem, you can contact us to explain what the issues are and how they are affecting you. We aim to resolve issues quickly and so we will contact the person alleged to be causing the issue to discuss and try to agree a solution informally.

If it is not possible to reach an informal solution we may suggest mediation between you and the person in order to try and resolve the issues.

We find that most issues can be resolved informally or through mediation, however the council can potentially take further formal action if it is felt necessary once other options have been explored.