Shropshire Council

How to apply

Applying is easy! Just follow these five steps...

Step 1

Decide which of the following concessions is the right one for you:

  • National bus pass
  • Bridgnorth Cliff Railway vouchers
  • Senior railcard

Step 2

For national bus pass applications, please apply online or visit the Shropshire Local hub in the Darwin Centre, Shrewsbury. Please note that if you choose to apply online for your first bus pass, you'll need to have your national insurance number to hand, an email address, and be able to upload a photo (if you're applying in person we can take the photo for you).

For senior railcards, community car vouchers or Bridgnorth Cliff Railway vouchers, please bring the required documents to the Shropshire Local hub.

Please bring with you the following proofs of age:

  • Birth certificate
  • Driving licence
  • State pension letter
  • Passport

Please also bring one of the following proofs of residence (place of residence must be clearly shown as Shropshire and be the most recent copy):

  • Council tax bill or statement
  • Utility bill
  • Bank / credit card statement

If you applied for a senior railcard you'll be given an instruction form and unique code to complete and use to pay for your application either online or by phone on 0345 300 0250. Once you've done this your card will take up to five working days to arrive at your address.

Step 3

If you're applying for a bus pass or Bridgnorth Cliff Railway voucher, check your post. Approximately ten working days after your application, you should receive your new concession.