Shropshire Council

UK Gigabit Voucher Scheme

The Government’s UK Gigabit Voucher Scheme can help rural communities to get access to a gigabit-capable broadband connection.

We have made up to £2m of additional funding available to ‘top-up’ the UK Gigabit Voucher Scheme in partnership with the Department for Digital, Culture, Media & Sport (DCMS).

The purpose of this strategic investment is to support those premises currently not included in any Connecting Shropshire contract.

For homes, the maximum funding per voucher is £4,000, thanks to an extra £2,500 per voucher from Shropshire Council. Eligible businesses can receive an additional £3,500 bringing the maximum funding per voucher to £7,000. View this information in a table.

To qualify for the scheme, groups of two or more residents/businesses must be located in a rural area and be unable to get broadband speeds of 100mbps.

Rob Johnston from Chirk Bank said:

“Thanks to the Voucher Scheme, I’m now connected to a gigabit-capable broadband connection and enjoying download speeds of 500mbps! It’s been a long wait, but I just wanted to offer collective thanks from our community to the Openreach build team responsible for deploying our ‘fibre to the premises’ broadband network. They’ve all been fantastic, keeping me in the loop during the installation and enabling me to keep the community informed. Thank you also to Shropshire Council for helping us in our small community with your top-up funding, which made the project possible.”


You don’t need to apply separately for the top-up funding. If your home or business is eligible, you will receive funding for the Shropshire Top-up at the same time as the UK Gigabit Voucher Scheme funding, through a registered supplier. In all cases, the funding will be allocated before top-up funding is applied.

The £1m Shropshire Top-up funding will be distributed on a first come, first served basis.

How does the voucher scheme work?

The chart below shows the step-by-step process that each voucher recipient will go through to activate their voucher:

Visual chart of the process to check your eligibility and receive a voucher

  • Start by entering your postcode in the checker on the DCMS website to check eligibility;
  • If you’re eligible, find a registered supplier to sign up for a gigabit-capable broadband connection.
  • If you’re ineligible, please email Connecting Shropshire to discuss your options;
  • Your supplier requests a voucher from DCMS, who will email you to check that you’re happy to proceed;
  • Your supplier installs the infrastructure required to deliver your new broadband connection;
  • Once you’re connected, your supplier lets DCMS know the work is done;
  • DCMS emails you to check that the new broadband connection is working properly;
  • DCMS may make further checks, including a site visit, before they pay your supplier.

About gigabit broadband connections

A gigabit broadband connection is equivalent to 1,000mbps and is usually delivered through a full fibre connection (eg fibre-to-the-premise). Full fibre also supports symmetrical connections, meaning that upload and download speeds are the same.

Over 96% of homes and businesses across the UK have access to a superfast broadband connection (of at least 30mbps). The Government is now keen to see more full fibre connections rolled out to meet the future needs of businesses and communities.

Whilst connections delivered under the Voucher Scheme must be gigabit-capable, homes and businesses receiving a voucher only need to take up a broadband service of at least 30mbps or double their current speed (whichever is the greater) in order to be eligible for a UK Gigabit Voucher.