Shropshire Council

Information for the public

Stay at home to stop coronavirus spreading.

Everyone must stay at home to help stop the spread of coronavirus. This includes people of all ages, and even if you don't have any symptoms or other health conditions.

You can only leave your home:

  • To shop for basic essentials, and only when you really need to
  • To do one form of exercise a day – such as a run, walk or cycle, alone or with other people you live with
  • For any medical need – for example, to visit a pharmacy or deliver essential supplies to a vulnerable person
  • To travel to and from work – but only where this is absolutely necessary

For more information, please take a look at the Gov.UK and NHS websites.

What we are doing and available support

We've been working closely with Telford and Wrekin Council, Public Health England (PHE), NHS England and local health and care partners, to prepare and respond to COVID-19 (coronavirus).

You can find the latest joint statements on the coronavirus situation on our Newsroom.

We're using this time to work with local partners to review business continuity and outbreak response plans should things change.

If you're having difficulty paying council tax or business rates during the pandemic, please call 0345 678 9002 to discuss your circumstances.

If you're having difficulty paying any Shropshire Council invoices during the pandemic, please contact us on 0345 678 9017 to discuss your circumstances.

For any other coronavirus (COVID-19) issues and enquiries, please ring 0345 678 9028 - please note, this is for council services only, for any health-related queries and issues please use the NHS 111 online service.

Find out more about what you need to know using the categories below.

Have we covered everything?

With the current coronavirus situation changing daily, this page is regularly updated to provide the latest relevant local information, and links to official guidance and support.

We want to make sure that this local information is relevant to you, so if you haven't found what you need, please let us know.