Shropshire Council

Domestic abuse and support

It is vitally important for people to stay at home in order to beat coronavirus. But being at home can also increase danger in a different way, for people living with or worried about domestic abuse. If this applies to you or a friend or neighbour it is important to know that you/they are not alone.

If you or someone else is in immediate danger, please call 999 and ask for the police; press 55 if you're too scared to speak or make a noise.

Domestic abuse support and services are still open and available to you. Support can be offered via telephone and email with access to a refuge or alternative safe accommodation should you need to flee.

You can access support using the contact numbers and resources below:

Shropshire Council First Point of Contact (FPOC)

  • Adult social care and safeguarding concerns – 0345 678 9044
  • Safeguarding children: access to Compass, children’s social care Front Door and targeted early help – 0345 678 9021
  • Housing – 0345 678 9005
  • Out of hours: 0345 678 9040

Telford and Wrekin Family Connect

01952 385385 (Family front door, including child protection referrals)

Domestic abuse services and helplines

Help is still available during the coronavirus pandemic for people concerned about domestic abuse happening to themselves or to others:

  • Shropshire Domestic Abuse Service (Mon-Fri 9am-5pm) - 0300 303 1191 or email
  • Shropshire Domestic Abuse Helpline (24 hours) - 0800 7831 359
  • Safe Lives - The UK-wide charity dedicated to ending domestic abuse, for everyone and for good.
  • Men's Advice Line - 0808 801 0327
  • Respect helpline - 0808 802 4040 (for anyone worried that they may be harming someone else)
  • Galop - 0800 999 5428 (national helpline for lesbian, gay, bisexual and trans people experiencing domestic abuse)
  • Forced Marriage Unit - 0207 008 015

If you suspect that an abuser is monitoring your internet usage, find out how to hide your browser history on the ComputerHope website.

If you or someone else is in immediate danger please call 999 and ask for the police

You can find more useful links on the Keeping Adults Safe In Shropshire website.