Shropshire Council

Latest news

Contacting the council tax team – please bear with us

31 May 2022

We are currently experiencing an exceptionally high volume of calls and emails to our council tax team.

Continue reading »

Citizen Access system issues - 23 May 2022

23 May 2022

We are currently receiving high levels of demand for the Citizen Access service. If the web page shows as unavailable please refresh and try again or at another time.

Continue reading »

Energy bills rebate

04 March 2022

On 3 February 2022, government announced measures to help households with rising energy costs.

Continue reading »

Council Tax Rebate - February 2022

04 February 2022

Please report any suspicious calls to Action Fraud.

Continue reading »

Council tax live webchat will be unavailable over the festive break

23 December 2021

from 5pm 23 December 2021 until 9am 4 January 2022.

Continue reading »

Council tax scam calls (April 2021)

07 April 2021

Fraudulent phone calls currently being made to residents by someone pretending to be a council tax refunder - they are not...

Continue reading »

Council tax scam

19 February 2021

Fraudulent phone calls currently being sent from scammers pretending to be a council tax refunder - they are not...

Continue reading »

Email scam

09 November 2020

Fraudulent emails currently being sent from scammers worded as if they're from us - they are not...

Continue reading »

Scamming

15 May 2020

Fraudulent texts and emails are currently being sent from scammers worded as if they're from us - they are not...

Continue reading »

New scam

10 March 2020

Important information regarding a council tax-related scam...

Continue reading »