Shropshire Council

Customer care standards

Everything we do is about ensuring a better future for the people of Shropshire. We aim to deliver a range of services that are high quality, accessible and that meet the needs of our customers. Our customer care standards describe the levels of service you can expect from front-facing Shropshire Council services. 

If you have any comments, please let us know, either by leaving them on this site or by calling the Customer Service Centre on 0345 678 9000.