Shropshire Council

Setting up community food provision

In response to the COVID-19 (Coronavirus) pandemic many community groups, organisations and businesses may seek to help vulnerable individuals by starting as a food or meal delivery service. 

Please contact the team at or 0345 678 9067 as your community provision will need to be discussed on a case by case basis. It is likely you will need to register with Shropshire Council Health Protection Team.

Please see below guidance which should assist during this time:

Ready meals

The production of ready meals will need to be discussed with the Health Protection Team at Shropshire Council as it is a high-risk operation.

A documented food management system will be required please see Shropshire Council advice on this subject.

You will need to be able to give information about the all of the ingredients, including any allergens used, in the foods you provide.

You must ensure that any specified allergens (or ingredients derived from the allergens) are clearly declared in the ingredients list and are available to the people you are catering for, the exception being where allergens are already in the name of the food (for instance 'peanut brittle').

The specified allergens are cereals containing gluten, crustaceans and molluscs, eggs, fish, soybeans, milk, peanuts, nuts, celery, mustard seeds, sulphur dioxide and sulphites (above 10mg/kg or 10mg/L), sesame seeds and lupin.

Ensure you provide your contact details with your foods and ensure you keep close to hand, the information about the ingredients (including allergens) you use in every dish you prepare, just in case someone makes an enquiry at a later time.

For further information about allergens, please see the Business Companion website.  Free Allergen training can also be found here.

Use by dates and best before dates will need to be considered.  This is a complex area and will need to be considered carefully see more information the Business Companion Website.

Cooking and storage information will also need to be provided.

Further information

If, at any point, you are concerned about food safety and the procedures you have in place, you must contact the Food Safety Team at Shropshire Council via 0345 678 9067 or by e-mail to for advice and guidance.