Shropshire Council

Digital off-street residents permit FAQs

Which car parks operate digital residents permits?

Digital permits can be purchased for the following car parks:

Bridgnorth:

Church Stretton:

Ellesmere

Ludlow:

Market Drayton:

Much Wenlock:

Oswestry:

Prees:

Shrewsbury:

Wem:

Whitchurch:

Does a digital residents permit guarantee me a parking space?

Unfortunately, purchasing a digital permit doesn't guarantee you a parking space within your designated car park.

Where do I display my digital residents permit?

There will be no physical permit to display. Civil Enforcement Officers are able to view details of digital permits via a handheld computer whilst they are on patrol. 

Can I update my own digital residents permit?

Yes.  Changes to vehicle registration numbers and applicant’s address can be changed via the Shropshire Council MiPermit portal.  Failure to update vehicle registration numbers may result in a Penalty Charge Notice being issued. 

How many cars can be registered on my digital residents permit?

Numerous vehicles can be registered on the applicant’s account.  A vehicle registration number on a digital permit can be updated at any time.  However, the digital permit is only valid for one vehicle at any one time.  It is the permit holder’s responsibility to register the vehicle in use at that time.  Failure to update vehicle registration numbers may result in a Penalty Charge Notice being issued. 

Can I still purchase visitor scratchcards?

No.  As of 19 November 2018, residents in Ludlow can have 200 hours free parking for visitors instead of visitor scratch cards which are no longer available.  These hours are free if selected when purchasing a Ludlow on-street residents’ permit.  A vehicle registration number on a digital permit can be updated at any time.  However, the digital permit is only valid for one vehicle at any one time.  It is the permit holder’s responsibility to register the vehicle in use at that time.  Failure to update vehicle registration numbers may result in a Penalty Charge Notice being issued. 

What do I do if I no longer require my digital residents permit?

Log on to the Shropshire Council MiPermit portal and cancel the digital permit.  

Can I get a refund on my digital residents permit?

Yes.  By cancelling your digital permit through the Shropshire Council MiPermit portal will entitle you to a refund for only the full months left on the permit.  Refunds will be processed taking into consideration the original purchase method. 

What do I do if I temporarily have a hire/courtesy car?

A vehicle registration number on a digital permit can be updated at any time by logging on to the Shropshire Council MiPermit portal.  You can register a hire/courtesy vehicle registration number on a temporary basis and when your own car is returned, you simply need to log onto Shropshire Council MiPermit portal and amend the registration number.

However, the digital permit is only valid for one vehicle at any one time.  It is the permit holder’s responsibility to register the vehicle in use at that time.  Failure to update vehicle registration numbers may result in a Penalty Charge Notice being issued.