Order a bin or container
If you need new or additional waste collection bins or blue cardboard bag, you can request these using our portal.Request a new or replacement bin or bag online »
Recycling bin requests
If you have not ordered a bin through our two phased rollout you now need to order these through our customer service centre. You can do this by calling 0345 678 9007 or completing the online form.
Second garden bins
If you would like to order an additional green bin please be aware that there is an additional charge of £69 per year and they can only be ordered by calling 0345 678 9007.
Food waste collections
If you need a kitchen caddy for food waste please call 0345 678 9007 or contact us. Need caddy liners? Please use the link under 'Related information' on this page.