Shropshire Council

FAQs

HAF logo   DforE logo

When will I be able to book my child onto activities?

All eligible children and young people will receive a unique code and HAF Information Flyer from their school or professional they are working with, at least 4 weeks before the holidays. 

Bookings will open at least 4 weeks before the holidays.

What do I need to do?

  1. Use the electronic What’s On Guide, available to the right of this page, to find which holiday club is suitable for your child/ren. Electronic copies of the Guide will be sent to you by your child/rens school.
  2. Book onto activity by contacting the organisation running the holiday club direct, using the contact details in the Guide.
  3. When making a booking, please quote your unique HAF Code (see Shropshire Winter HAF Information Leaflet).
  4. If your child/ren has SEND (Special Educational Needs & Disabilities) or receives any extra help at school, before booking onto activity, please contact the holiday club to discuss your child/s needs. (Please see page 7 of the What’s On Guide for more information about SEND).
  5. Any queries you have about your booking or the activities on offer, please contact the organisation running the holiday club directly.
  6. If you have been referred onto the programme by a professional, please email HAF.programme@shropshire.gov.uk for more information. (Please see page 5 of the What’s On Guide for more information about referrals).

When do the activities start?

The HAF programme funds holiday activity over the main three school holidays – Easter/Spring, Summer and Christmas/Winter.

The What’s On guide and information about how to book will be sent out to eligible children and young people 4 weeks before the holiday.

What if my child/ren haven't received an activity booklet and voucher?

If you're unable to find your code, or you have any other queries, please contact your school directly or the professional supporting you. If you enquiry is during the holidays school is closed, please email the HAF Team HAF.programme@shropshire.gov.uk

What will happen with the information I provide about my child to the activity providers?

The General Data Protection Regulation and the Data Protection Act 2018 allow us to hold information about children and families as part of our duty to support families.

However, the law says we must:

  • Only hold information that we need for the delivery of the programme
  • Only use the information for that reason
  • Make sure the information we hold is accurate
  • Keep the information only for as long as it's needed
  • Make sure we only use the information lawfully and not breach your rights as the owner of this information
  • Keep the information secure at all times

Organisations we work with will work within GDPR as above. They will only need to share anonymised data with us to allow us to evaluate the success of the programme to report back to central government.

Other questions or need help?

You can email us with any questions and one of the HAF coordinators will respond within three working days.

How do I make a referral onto the HAF programme?

There are a limited number of free places available for children and young people on the Shropshire HAF Winter programme 2022, who are not in receipt of benefits-related free school meals but meet a wider eligibility criterion.

These children and young people can be referred onto the programme by a professional.

To request a referral onto the programme please complete the referral form beneath related information on the right hand side of this page and email it to HAF.programme@shropshire.gov.uk

Please note, these referred places are limited and will be allocated on a first come first served basis by the Shropshire HAF Co-Ordinators.

Shropshire Council makes the final decision on which children and young people should benefit from the flexible funding element of the HAF programme.

The criteria for non-free school meal children and young people participating in the programme are being reviewed for 2023.