Shropshire Council

About Making it Real in Shropshire

In Shropshire we're using the name and approach of MiR in an effort to make sure that social care services are responsive to the experience of and feedback from people who use services, and their carers.

"I" statements

Through a series of what are called “I” statements, Making it Real set out what people who use services and carers (might) expect to see and experience if support services are truly personalised. They are a set of "progress markers" - written by real people and families - that can help an organisation to check how it's progressing towards transforming adult social care. The aim of Making it Real is for people to have more choice and control so they can live full and independent lives”. Take a look at the full set of “I” statements and find out more from the TLAP document by following this link “Making it Real. Marking progress towards personalised community-based support”.

Experts by experience

We want the voice of lived experience to be heard, valued and used to inform developments and practice in Shropshire’s adult social care services. Making it Real should question and provide challenges in the development of Adult Social Care.

We refer to people with lived experience as “experts by experience” (even though many may not see themselves as experts). This group is wide ranging, and includes people who use (or have used) services and their carers, along with volunteers and staff. All have important insights to bring to the table. At the moment we use three local advisory groups to feed ideas and experience through to our MiR Board. This is good, but we also have plans to align the work of the various partnership boards. This will mean that the membership of each board would have easy access to the activities of the boards as a whole, and that people can feed through to Making it Real in different ways. Also, we welcome feedback by phone or email from people who can’t attend meetings, and post regular updates for discussion. You'll find meeting dates for 2018 by following this link.

In an effort to sum up what Making it Real is about in Shropshire, we've produced a ‘Plan on a Page’, (follow this link for the document). We think we’re on the right path. However, challenging questions are always welcome. There are plenty to ask: Have we got the right representation? How do we support people to be heard? What changes have we actually influenced? Help us to ask more.