Citizens Advice Shropshire (CAS) provide free, independent, confidential and impartial advice to everyone and campaign to improve the policies that affect people’s lives. There trained advisers will try to help you with any problem or worry you may have, no matter how big or small.

How can I contact Citizens Advice (General advice)

• Adviceline Shropshire:
  • 0808 278 7894 (Mon-Fri 10am to 4pm)
  • Text phone: 18001 0800 144 8884
  • Website: Citizens Advice - Shropshire
• Citizens Advice consumer advice (national service):
  • 0800 144 8848
  • Text phone: 18001 0808 223 1133
  • Website: Citizens Advice - consumer

CAS have a specialist service called Shropshire IASS to support families of children and young people with special educational needs:

• Shropshire Information Advice and Support Service (IASS) acts as a first point of contact for parents and carers of children and for young people aged up to 25 who have special educational needs and disabilities (SEND) or related health and social care needs.

How can I contact Shropshire IASS (SEND related advice)

• Phone: 01743 280019
• Email: IASS@cabshropshire.org.uk
• Website: Citizens Advice - Shropshire IASS

Please do not email the local offer email address below with your Citizens Advice queries. If you have a query for Citizens Advice please contact them directly using the contact details provided on this page.