Shropshire Council

Parenting Team - Trialling a new helpline for parents

10 March 2022 Last updated at 02:29

The Parenting Team are trialling a Parenting Helpline starting from next Tuesday, 15th March. It will be on Tuesdays and Thursdays, 9am - 12.30pm.

The way people are working and how families are accessing information and support has changed over the past 2 years and the Parenting Team have therefore made the decision that this Helpline will replace their parenting clinics offer.

Parents carers can call the helpline number and will be transferred to a Parenting Practitioner. They can discuss any queries and concerns around parenting they have and might be offered other services or be signposted to other suitable services.

Please note that it is NOT an emergency helpline to discuss safety concerns. If parents/carers are concerned about a child’s safety or well-being they should call First Point of Contact on 0345 678 9021.

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