Members are reminded that they must not participate in the discussion or voting on any matter in which they have a Disclosable Pecuniary Interest and should leave the room prior to the commencement of the debate.

To approve the minutes of the Performance Management Scrutiny Committee meeting held on 7 July 2021 – TO FOLLOW

To receive any questions, statements or petitions from the public of which members of the public have given notice.  Deadline for notification for this meeting is Monday 6 October 2021 at 1.00 pm

To receive any questions of which members of the Council have given notice.  Deadline for notification for this meeting is 5.00 pm on Friday 3 September 2021

To consider the Annual Customer Feedback (Complaints, Comments and Compliments) Report 2020/21, and identify topics that the committee would like to scrutinise in greater detail

Contact:         Nigel Newman - Nigel Newman, Head of Communications & Engagement

                        nigel.newman@shropshire.gov.uk

To receive an update on work to prepare a suite of performance indicators for future committee meetings

Contact:         Alden.Whittaker-Brown, Assistant Director – Business Intelligence

                   alden.whittaker-brown@shropshire.gov.uk

To consider proposals for the committee’s work programme, attached

Contact:         Danial Webb, Overview and Scrutiny Officer

                        Danial.webb@shropshire.gov.uk