Welcome to our complaints pages. Would you like to make a complaint about any of our services? We welcome all feedback from customers because it helps to improve the way we do things and to learn from things that have gone wrong.

Select from the boxes on this page to access all the information you need to have your complaint dealt with quickly and efficiently.

Corporate complaints

Tell us about any complaints about council services, apart from those relating to Children and Young People’s and Adult Social Care services.

Children and Young People's complaints

How to raise an issue relating to Shropshire Council Children’s Services.

Adult Social Care complaints

Adult Social Care complaints cover all aspect of service delivery relating to adult social care.

Schools complaints

Information about how Shropshire Council handles complaints relating to schools, colleges and universities.

Member Code of Conduct complaint

How to give feedback to or about your local Shropshire councillor

Comments and compliments

Pass on a comment, pay us a compliment

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