Library contacts

You can help the Shropshire Libraries to improve by having your say. Your suggestions will be listened to, if you have a complaint, staff will do their best to put things right and if you are pleased with the service, please say!

How to make contact

• you can talk with staff at any library or at other Council premises
• you can telephone a library or the Customer Service Centre
• you may like to send a letter
• you can complete a Council comments slip (available from all libraries)
• you can e-mail.

In the first instance, please contact a member of staff at your local library. If they are not be able to answer your questions or resolve any problems, you may wish them to pass it on to a more senior member of staff, such as a library manager with a service area responsibility or you may prefer to do this yourself. You may wish to consider contacting a member of the Library Management Team directly or by using the general contact details on this page. Whatever method you use, you should receive a response within ten working days, unless you indicate that you do not need a reply.

Library Management Team

James Anthony-Edwards, Head of Libraries and Information, Based at Shirehall.
Don Yuile, Strategic Library Service Manager, Development and Support. Based at Shirehall.
Elaine Moss, Strategic Library Service Manager, Central Area. Based at Shrewsbury Library.
Claire Cartlidge, Strategic Library Service Manager, North Area. Based at Oswestry Library.
Adrian Williams, Strategic Library Service Manager, South Area. Based at Bridgnorth Library.

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