Frequently asked questions about licensing

Where do I have to go to collect my taxi vehicle licence from?

Council offices will still be open in Bridgnorth, Ludlow, Oswestry, Shirehall and Wem.

Where will I have to go to have my vehicle inspected?

Vehicles will have an MOT at six monthly intervals and will be provided with a vehicle inspection sheet to be completed by the garage at the time of the MOT. The inspection sheet and the MOT will be submitted to the council.

I wish to become a taxi driver. What should I do?

Contact the Customer Contact Centre on 0345 678 9000 and an information pack will be sent to you. The application form can also be downloaded from this website. Once you have completed the application forms, please contact your nearest Licensing Section for an appointment to see an officer.

I wish to make a complaint about a taxi driver/company, what should I do?

Contact the Customer Contact Centre on 0345 678 9000 and ask to speak to your nearest Licensing Section.

Can I fax my licensing application?

Applications often need to be accompanied by payment and require an original signature. Faxed copies would not normally be accepted. In some cases, for example Temporary Event Notices you can fax applications. However please call 0345 678 9000 to confirm prior to faxing.

What is the fax number for the Police for Temporary Event Notices?

01952 728489

I would like to make an appointment to have my application checked by a Licensing Officer who do I need to contact?

Please contact us on 0345 678 9000 and ask to speak to the Licensing Section in your area.

I want to hold a charitable street collection within the district, what should I do?

Shropshire Council controls street collections and permits. For more details contact 0345 678 9000.

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