Shropshire Council website

This is the website of Shropshire Council

Contact information

E-mail

customer.service@shropshire.gov.uk

Telephone

0345 678 9000

Postal Address

Shropshire Council
Shirehall
Abbey Foregate
Shrewsbury
Shropshire
SY2 6ND

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National bus pass

National bus pass

The national bus pass is issued free of charge and entitles the holder to free travel on all local bus services in England between 9.30am and 11pm, Monday to Friday and all day at weekends and bank holidays.

Got a bus pass?

Check the date it is due to expire. Is it in the next 8 weeks? If it is then you will need to apply for a new bus pass. Follow the link entitled 'Renew your bus pass' on this page.

Are you eligible?

Older person

The qualifying age for older men and women is gradually being increased from 60 to 65 in line with changes to the state pension age for women. The following list shows when you will qualify according to your date of birth.

The qualifying age will continue to rise by two months each month until 6 April 2020. It will then continue to increase in line with future changes to the eligibility date for the state pension.

  • Born before 5 September 1951 - eligible now
  • Born 6 September 1951 to 5 October 1951 - eligible 6 March 2013
  • Born 6 October 1951 to 5 November 1951 - eligible 6 May 2013
  • Born 6 November 1951 to 5 December 1951 - eligible 6 July 2013
  • Born 6 December 1951 to 5 January 1952 - eligible 6 September 2013
  • Born 6 January 1952 to 5 February 1952 - eligible 6 November 2013
  • Born 6 February 1952 to 5 March 1952 - eligible 6 January 2014

You can apply for your bus pass up to one month prior to your eligibility date.

For information on how to apply for this bus pass, please follow the link on this page called 'Concessionary Travel - How to apply'.

Eligible disabled person

Eligibility for a travel concession on grounds of disability has been set out by the Government as part of the scheme.

You are eligible if you:

  • Are blind or partially sighted
  • Are profoundly or severely deaf
  • Are without speech
  • Have a disability, or have suffered an injury, which has a substantial and long-term adverse effect on your ability to walk
  • Are without the use of both arms
  • Have a learning disability that is a state of arrested or incomplete development of mind including a significant impairment of intelligence and social functioning
  • Would, if you applied for a licence to drive a motor vehicle under Part III of the Road Traffic Act 1988, have your application refused under Section 92 of the Act (physical fitness) on grounds other than persistent misuse of drugs and alcohol

For information on how to apply for this bus pass, please follow the link on how to apply for concessions.

Companion or carer travel

If you qualify for a concessionary bus pass and find it difficult to use buses without help from another person, you may be eligible for a pass that allows someone to travel with you free of charge. Companion or carer passes are available to someone who is in receipt of:

  • Attendance allowance at the higher rate
  • High-rate mobility component of disabled living allowance with the high-rate care component

Companions or carers are only able to travel on journeys starting in Shropshire between 9.30am and 11pm on weekdays, and all day at weekends.

Lost passes

Please report lost passes to the Customer Service Centre on 0345 678 9006 or your nearest Shropshire Council customer service point. A fee of £10 is payable for lost cards to cover the costs of issuing a new pass. Stolen cards will be replaced free of charge on production of a valid police incident number.

Restrictions

Subject to eligibility, Shropshire bus passes can also be used on essential journeys undertaken on Community Transport schemes within Shropshire.

Please note that passes are not accepted on Shrewsbury Park and Ride services.

Apply / renew your bus pass online

Now available!

For those people who qualify for a bus pass based on age only, online applications and renewals are now available. Follow the link at the bottom of this page.

Please note that this is only for residents within Shropshire Council's constituency. This excludes those who live in the districts belonging to Telford and Wrekin Council.
For details on how to apply for a disabled person's bus pass, please follow the link 'Concessionary Travel - How to apply'.

Contact

Customer Services
0345 678 9006
Fax: 01743 252480
Shropshire Council
Environment
Shirehall, Abbey Foregate
Shrewsbury
Shropshire
SY2 6ND
Last updated 22 January 2013 Print this page

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