Shropshire Council

Early help forms

In Shropshire there's a range of tools available to assist practitioners in assessing unmet needs, identifying what outcomes need to be achieved and how this will be done. The tools we have ensure that children, young people and their families participate in the decisions that affect their lives, and that their voices are heard.

To this end, we've developed a Shropshire 'Family Webstar' assessment tool and a 'whole family action plan'. The Webstar can be used as a starting point for a discussion with family members where early help needs are emerging. The action plan is about working with the family to identify goals, solutions and tasks to aid the identification of the right service at the right time. The Family Webstar Assessment and Whole Family Action Plan replace the Early Help Assessment Form (EHAF).

Both the Webstar assessment and action plan should be complete through ECINS. If you're not yet signed up to ECINS please contact ShropshireStrengtheningFamilies@Shropshire.gov.uk

Paper copies of the Webstar assessment, plan and consent form can be sent to Compass until you are signed up to ECINS, copies of which are below.

Webstar and early help forms

Form / document What it is and when to use it

Whole Family Webstar

The Family Webstar can be used as a starting point for a discussion with family members where there are early help needs emerging. This should be completed online through ECINS.

A whole family assessment doesn't need to be completed by one person; multiple practitioners can contribute to the Family Webstar. 

Whole family action plan

A whole family action plan supports a Webstar, and is about working with the family to identify goals, solutions and tasks to aid the identification of the right service at the right time. This should be completed and updated online through ECINS.

Consent form

A briefing sheet on information sharing has been developed for parents to help them understand why their personal information is held, and why it may be necessary to share that with agencies as part of the support and help provided.

We're committed to being open and honest with families from the outset as to why, what, how and with whom their personal information will be shared. We urge professionals to gain written consent when seeking consultation or making referrals. This form is also available in other languages, by request. Here's a copy of the consent form in Latvian. 

Request for intervention

This form is for non-ECINS users to request an intervention from a targeted early help service.

Where should your forms be sent?

Early help forms should be sent to:

Early Help, Compass
Mt McKinley
Anchorage Avenue
Shrewsbury Business Park
Shrewsbury
SY2 6FG

The Early Help Business Support team will then input the information onto our electronic case management system. 

If you decide to make a referral using the referral form you should send both the assessment and referral form. 

When submitting any information to Early Help, please retain the original signed copy. Once the information has been recorded onto the secure electronic system, the forms received will be shredded and not returned. The person who has completed the assessment will retain responsibility for obtaining and keeping evidence of consent for information sharing. 

Take a look at our best practice guidance, which includes key messages from early help audits.