Shropshire Council

Oswestry access point

Opens Closes
Monday 9:30am - 5pm
Tuesday 9:30am - 5pm
Wednesday 9:30am - 6pm
Thursday 9:30am - 5pm
Friday 9:30am - 5pm
Saturday 9:30am - 4pm
Sunday Closed  

Services available

We provide a variety of services, some of which can be accessed online using the links below - you may save yourself a visit to our office. You can also report things and make payments to us for certain services using the free-to-use phone link sited in the entrance lobby. Please note that you won't be able to access council services outside the opening hours shown above.

Take a look at our 'Get involved' pages to have your say on current consultations.

Examples of what you can access online include:

Here are some links where you can look for help and information on services:

You'll be able to access other services via a free telephone link in the customer access point, including:

  • Adult social care
  • Blue badges
  • Business rates
  • Children's social care
  • Council tax (revenues)
  • Housing Options
  • Just Credit Union
  • Housing benefit and council tax support
  • Welfare Support Team
  • General enquiries
  • Planning
  • Shropshire Homepoint


Customer Services
0345 678 9000