You can call 0345 678 9016 to book an appointment through our customer service centre. Check the location and usual opening hours for each registration service point.

If you need help out of hours (this includes weekends and bank holidays) with an emergency death registration (for those with particular cultural or religious beliefs), please contact your funeral director. For an out-of-hours request for a registrar general’s licence for marriage or civil partnership (where one party is seriously ill and not expected to recover), please contact your GP, hospital administrator or chaplain.

Although registration officers will make every effort to see people who turn up without appointments, there are no guarantees that they will be seen in less than an hour as appointments take priority.