Shropshire Council


In this section you can find out how our services are performing. We're working to improve the services for the people living, working, learning in and visiting Shropshire. Performance management helps us to track the progress we're making in our key outcomes and priorities, and to demonstrate that we're delivering services efficiently and effectively.

Performance Report

The Shropshire Plan (TSP) was created to clarify Shropshire Council’s vision, priorities and Strategic Objectives. These objectives reflect the outcomes we aim to achieve within our available financial envelope. We measure the achievement of TSP by monitoring our performance (using Key Performance Indicators (KPIs) to help measure, drive and understand delivery of our Strategic Objectives) and managing our overall financial position (ultimately delivering our outcomes while remaining within our agreed financial envelope). 

A new performance dashboard has been developed as part of the performance management framework for the monitoring of the agreed key performance indicators.

The Shropshire Plan Performance Dashboard.

If you are having trouble viewing this dashboard and need the information in a different format, please contact us.

Shropshire Plan

In Shropshire we base the performance management framework around the Shropshire Plan. The Shropshire plan sets out the Council’s vision and priorities, providing the focus of the work of the council, and underpinning what we're trying to achieve over the coming years:

  • Healthy People
  • Healthy Economy
  • Healthy Environment
  • Healthy Organisation

Beneath each of these priorities are performance measures used to understand whether we're making progress in delivering what we aim to do. These priorities also run through all of the plans of the council, from this corporate level through to plans for teams, and the goals and targets of each member of staff


Performance is reported to cabinet every quarter based on data for three months:

  • Quarter 1 April, May, June
  • Quarter 2 July, August, September
  • Quarter 3 October, November, December
  • Quarter 4 January, February, March