Shropshire Council

Care at home consultation

  • Period: 23 October 2023 - 20 December 2023
  • Status: Closed
  • Audiences: Carers, Everyone, Parents/carers, Professionals
  • Topics: Adult social care
  • Type: Public

Shropshire Council currently contracts with a large number of accredited homecare providers, who deliver paid care to people in their own homes.

As part of Shropshire Councils transformation programme, we're seeking the views of people who receive care at home and/or their family carers, carers who are paid to deliver this service, and stakeholders. There are separate surveys for each of these groups, so please be sure to find the survey that applies to you.

This will allow us to identify what our care market needs to look like in the future so we can achieve a bespoke solution, with high quality home care available across all areas of Shropshire, at the same time ensuring that the market is sustainable and resilient to future demands and challenges.

Our overarching ambition for this programme will be for advice, information and support to be available for people to maximise their independence and prevent ill health, allowing people to live safely in their own home for as long as possible.

For individuals receiving care and/or their carers

Take the survey now »

For paid carers

Take the survey now »

For stakeholders

Take the survey now »

If you'd like a survey in an alternative format, please use the email below to request a copy, or call our customer services team on 0345 678 9000 and explain any support you need to allow you to respond.

You can also respond with any comments in writing:


Post: Feedback and Insight Team, Shropshire Council, Shirehall, Abbey Foregate, Shropshire SY2 6ND.

Data protection

Information collected in our surveys will only be used by us (Shropshire Council) to inform the immediate and future provision of our services. The information you provide will be kept confidential in accordance with our Privacy Policy. It will not be shared outside of Shropshire Council. Information collected via our online surveys (hosted on the Surveymonkey website) will be stored on SurveyMonkey’s servers in the United States of America and SurveyMonkey gives an undertaking never to disclose the survey questions or your responses to others without permission.