How to contact us
Our website has a wide range of information about the services we provide, and a number of ways for you to interact with them directly online. You can use our menu or our search bar to find what you need quickly at any time of day.
Not sure which department you want?
To make a general enquiry,use our online form »
Service contact details
For our out of hours social care Emergency Duty Team, please call 0345 678 9040.
Normal contact centre opening hours
- Monday to Friday: 8am to 6pm
- Saturday 9am to 1pm (except bank holiday weekends)
Customer service points
Our customer service points give you access to lots of information and advice in one place. Trained staff are on hand to offer helpful and friendly guidance. Find your closest customer service point and speak to a member of staff.