Shropshire Council

Community Equipment survey

  • Period: 12 December 2022 - 10 February 2023
  • Status: Closed
  • Audiences: Everyone
  • Topics: Community and living
  • Type: Public

Have your say to improve support for people to remain independent

Shropshire, Telford and Wrekin NHS and Councils are reviewing two of our community services that support people to regain and maintain their independence:

  • Community Equipment Loan Services – these services provide health and social care equipment, such as beds, bath lifts, stand aids and toilet raisers to patients to help them leave hospital safely and/or stay independent and mobile in their homes.
  • Community Beds Services – a range of services that promote faster recovery from illness, prevent unnecessary admission to acute hospitals, support timely discharge from hospital and maximise independent living. The services are provided on a short-term basis, in hospital, or care home, usually after a stay in hospital following an illness or injury and before returning home.

As part of these reviews, it is important to us that we seek out and listen to the experiences and views of people to improve our services. Your feedback will be used to help develop them by understanding what matters to you and what you feel is most important, which in turn enables us to strengthen areas of a future service based on what you tell us.

We want to hear from people who have used these services as well as those who haven’t but might in the future.

To take our online survey just click on the green button.

Go to the survey »

Would you also be interested in being part of a panel to help plan future services? If you would like to be involved, please provide your details below so we can get in touch with you.

I'd like to be involved »

If you'd like a survey in an alternative format please use the email below to request a copy or call our customer services team on 0345 678 9000 and explain any support you need to allow you to respond.

You can also respond with any comments in writing:


Feedback and Insight Team, Shropshire Council, Shirehall, Abbey Foregate, Shropshire SY2 6ND.

Data protection

Information collected in our surveys will only be used by us (Shropshire Council) to inform the immediate and future provision of our services. The information you provide will be kept confidential in accordance with our Privacy Policy. It will not be shared outside of Shropshire Council. Information collected via our online surveys (hosted on the Surveymonkey website) will be stored on SurveyMonkey’s servers in the United States of America and SurveyMonkey gives an undertaking never to disclose the survey questions or your responses to others without permission.