If you or someone you know depends on their landline or uses a telecare device connected to a phone line, such as a fall monitor, lifeline, or personal alarm, you should notify the provider of this service so that they can advise on how the switch over could affect you.

If you have other devices connected to your phone line, such as alarm systems, you might need to upgrade your device to make sure it's compatible. If you're unsure about how a device in your home or business might be affected, it's recommended that you contact the equipment supplier or device manufacturer to find out whether it will remain functional on a digital phone line.