Shropshire Council

Mental health and wellbeing

Looking after your mental health and wellbeing during coronavirus (Covid-19) booklet

This great new resource contains a variety of information such as local immediate support and online resources for managing wellbeing during the Coronavirus pandemic. It includes top tips for self-isolation, a children’s 14 day coronavirus challenge and helping to manage coronavirus anxiety.

Download the 'Looking after your mental health during COVID-19' guide

TogetherAll - a free-to-access online community for Shropshire residents

TogetherAll is an online community for any Shropshire resident aged 16 and above for people who are stressed, anxious or feeling low. The service has an active forum with round-the-clock support from trained professionals. You can talk anonymously and confidentially to other members.

  • TogetherAll is for anyone aged 16 or over who wants to improve their mental health.
  • The TogetherAll community is completely anonymous so you can express yourself freely and openly.
  • Express your feelings by creating a Brick using words, pictures and images and add it to the community Wall.
  • Take online tests to measure your anxiety or depression levels to set goals and track your progress.
  • Register for free self-guided online courses covering topics such as sleep problems, stopping smoking, stress & worry, social anxiety and anger management.

Local mental health and wellbeing support directory

New - Sources of local mental health and wellbeing support booklet

This new resource contains lots of useful local and national contacts to support mental health and wellbeing including; Supported employment, support for people with health and social care needs, support for sexual abuse, support for family and unpaid carers and support for children and young people.

Download the local mental health and wellbeing support booklet

Bereavement Support – Call 0345 678 9028

A new service has been launched to support Shropshire residents who are experiencing and suffering from bereavement and loss during the coronavirus pandemic. The offer is open to anyone who has been bereaved by either a recent death or previous loss. The Bereavement Support Service is operated by Shropshire Council and community voluntary partners Samaritans, CRUSE, and Severn Hospice and CRANE counselling. If you or someone you know could benefit from this service, please call 0345 678 9028 for further information and access.

Pick up the phone, you are not alone

Advice and contact information for immediate confidential and local support if you are worried about suicidal thoughts in either yourself or someone else: 

Shropshire Psychological Therapies

Feeling stressed, low or worried? Seek help early and call 0300 123 6020 to self-refer or visit the website.
Please see the poster, (also available in ‘related documents’) for more information.

Calmer Café No 1 by Shropshire MIND

Calmer Café No 1 by Shropshire MIND:
Telephone: 01743 368647, Email:
Open in Shrewsbury Monday, Wednesday, Friday and Saturday from 1800hrs until 2200hrs
This drop-in service is specifically designed for people who are struggling with their mental health, who need a safe place to talk, receive support and be amongst others.
Due to restrictions in numbers under Covid 19 guidelines, we would ask you to give us a call prior to visiting so that we can book you a place.

Shropshire Council’s Mental Health team

Find out more about what the team can do, how to contact them, and links to other information by visiting their webpage.

Mental health and wellbeing – young people’s page

This page is for young people, and has information about where to access help and support in Shropshire.

Mental health and wellbeing for university students

Find support, information and links to apps and websites which you may find helpful. Take a look at the information on the mental health section of our website too.

Useful web links

24 hour help and support

  • Samaritans: You don’t need to be suicidal to call Samaritans Whatever you're going through, a Samaritan Listening Volunteer will face it with you. We're here 24 hours a day, 365 days a year. on 116123 (free to use even if you have no credit) or email 
  • Midlands Partnership Foundation Trust:
    24/7 urgent NHS mental health service providing telephone support, advice and triage.
    If you live in Shropshire and Telford & Wrekin call: 0808 196 4501

Sources of information for parents, carers, children and young people

  • Healios, ThinkNinja app: Empowering children and young people to build resilience, manage their emotional health and to fulfil their potential
  • Mental health and wellbeing – young people’s page
  • Young Minds: Leading mental health charity, Young Minds, has issued advice to young people and parents on how to look after their mental health during the coronavirus pandemic - 
  • Bee U: The emotional health and wellbeing service for people, up to the age of 25, living in Shropshire and Telford & Wrekin. Support is still available during the coronavirus pandemic. Please click here to find out more. 
  • Young Minds parent helpline: Young Minds offer three different services to parents and carers who are concerned about their child’s mental health, up to the age of 25. Click on the links to find out more about their Parents HelplineEmail Service and Webchat. Telephone for free on: 0808 802 5544 from 9.30 to 4pm Monday to Friday.
  • GOV.UK: Guidance for parents and carers on supporting Children and Young People’s mental health, including an easy read guide for looking after your feelings and your body
  • Information for supporting Young People's Mental Health During Periods of Disruption
  • Covibook - An interactive resource designed to support and reassure children aged 7 and under during the pandemic
  • Childline: A listening and support emotional health and wellbeing service for children and young people under 25: Call 0800 1111


  • Hope Again: The youth website of Cruse Bereavement Care. It is a safe place where you can learn from other young people, how to cope with grief, and feel less alone

Listening ear, emotional wellbeing and community support

  • Shropshire Mind:
    Telephone: 01743 368647  Email:
    Daytime service Monday to Friday 0900 till 1700hrs, Saturday and Sunday 1100hrs till 1500hrs. Outreach support is available Monday to Friday 0900hrs till 1700hrs

  • Qube – Community Creative Care:
    Telephone: 01691 656882  Email:
    Oswestry based charity serving the needs of the local community. Support available with; Shopping and delivery, coordination of transport to medical appointments, telephone befriending, arts resources for things for people to do at home

  • The Hive:
    The Hive has a new campaign #HiveHug, to provide online creative content and activities to people during the covid-19 pandemic. #HiveHug features music sessions, illustration exercises, photography courses, creative writing workshops and much more