Shropshire Council

Mental health and wellbeing

Looking after your mental health and wellbeing during coronavirus (COVID-19) booklet

This great new resource contains a variety of information such as local immediate support and online resources for managing wellbeing during the Coronavirus pandemic. It includes top tips for self-isolation, a children’s 14 day coronavirus challenge and helping to manage coronavirus anxiety.

Download the 'Looking after your mental health during COVID-19' guide

TogetherAll - a free-to-access online community for Shropshire residents

TogetherAll is an online community for any Shropshire resident aged 16 and above for people who are stressed, anxious or feeling low. The service has an active forum with round-the-clock support from trained professionals. You can talk anonymously and confidentially to other members.

  • TogetherAll is for anyone aged 16 or over who wants to improve their mental health.
  • The TogetherAll community is completely anonymous so you can express yourself freely and openly.
  • Express your feelings by creating a Brick using words, pictures and images and add it to the community Wall.
  • Take online tests to measure your anxiety or depression levels to set goals and track your progress.
  • Register for free self-guided online courses covering topics such as sleep problems, stopping smoking, stress & worry, social anxiety and anger management.

Local mental health and wellbeing support directory

Download our useful directory of local mental health and wellbeing support.

New - Sources of local mental health and wellbeing support booklet

This new resource contains lots of useful local and national contacts to support mental health and wellbeing including; Supported employment, support for people with health and social care needs, support for sexual abuse, support for family and unpaid carers and support for children and young people.

Download the local mental health and wellbeing support booklet

Bereavement Support – Call 0345 678 9028

A new service has been launched to support Shropshire residents who are experiencing and suffering from bereavement and loss during the coronavirus pandemic. The offer is open to anyone who has been bereaved by either a recent death or previous loss. The Bereavement Support Service is operated by Shropshire Council and community voluntary partners Samaritans, CRUSE, and Severn Hospice and CRANE counselling. If you or someone you know could benefit from this service, please call 0345 678 9028 for further information and access.

Useful web links

24 hour help and support

  • Samaritans: Call 116 123
  • Midlands Partnership Foundation Trust:
    24/7 urgent NHS mental health service providing telephone support, advice and triage.
    If you live in Shropshire and Telford & Wrekin call: 0808 196 4501

Services for people at risk of, or experiencing a mental health crisis

  • Calmer Café by Shropshire MIND: Telephone: 01743 368647, Email:
    Open in Shrewsbury Monday, Wednesday, Friday and Saturday from 1800hrs until 2200hrs - people must telephone to indicate they are going to attend, to keep numbers to a safe level. The Calmer Café is a drop-in service specifically designed for people at imminent risk of a mental health crisis, who need a safe place to talk, receive support and make a safety plan. Please telephone in advance to ensure appropriate social distancing measures can be adhered.
  • Shropshire Sanctuary: Open every evening and night to provide person centred listening and support people in de-escalating their mental health crisis. Monday to Thursday 1700hrs till 0900hrs, Friday 0900hrs till 1100hrs, Saturday 1500hrs till 1100hrs, Sunday 1500hrs till 0900hrs
    To access the Shropshire Sanctuary Crisis support you will need to telephone the access team on 0808 196 4501 to be referred. If you have any difficulty, call 01743 368647.
    Email for any update on service.

Sources of information for parents, carers, children and young people


  • Hope Again: The youth website of Cruse Bereavement Care. It is a safe place where you can learn from other young people, how to cope with grief, and feel less alone -

Listening ear, emotional wellbeing and community support

  • Shropshire Mind: Telephone: 01743 368647, Email:
    Daytime service Monday to Friday 0900 till 1700hrs, Saturday and Sunday 1100hrs till 1500hrs. Outreach support is available Monday to Friday 0900hrs till 1700hrs.

  • Qube – Community Creative Care: Telephone: 01691 656882 Email:
    Oswestry based charity serving the needs of the local community. Support available with; Shopping and delivery, coordination of transport to medical appointments, telephone befriending, arts resources for things for people to do at home.

  • The Hive:
    The Hive has a new campaign #HiveHug, to provide online creative content and activities to people during the covid-19 pandemic. #HiveHug features music sessions, illustration exercises, photography courses, creative writing workshops and much more.